VetCentric Home > Login > Shipping Policy
Shipping & Return Policy.
We ship to all 50 states via options that best suit your needs.
Prescription and Non-Prescription Medications:
Shipping Method |
with AutoRefill |
AutoRefill |
Standard Delivery (USPS 1st Class: 3 - 5 Business Days) |
FREE* |
$7.99 |
2-Day Delivery via UPS |
$9.99 |
$9.99 |
Overnight Delivery (Delivery on Monday - Friday) |
$19.99 |
$19.99 |
Overnight with Saturday Delivery |
$29.99 |
$29.99 |
Diets and Heavy Items |
| Shipping charges for diets are determined by the weight of the
individual bag or case and are applied to each bag and/or case
delivered. Therefore, if two bags or cases are shipped, two shipping
fees will be incurred. Diets are shipped UPS ground delivery and ship within 1 business day of being ordered. Shipping to Alaska and Hawaii is $44.99 per individual bag or case. |
*Free Shipping Restrictions |
|
Return Policy |
| You can return incorrect prescriptions that are unopened and unused
within 30 days of the order ship date. Compounded and counted medications are not eligible for return or credit, unless inaccurately filled. All other orders must be returned within 30 days of shipment to be eligible for return or credit. Shipping charges, except in the case of damaged deliveries, are non-refundable. Credits will be processed back to the credit card billed. Adjustment are processed within 30 days from VetCentric's receipt of the returned product(s). VetCentric reserves the right to decline any return or exchange. |

