Our Guarantee.

We offer a 100% satisfaction guarantee.

Your veterinarian has selected and approved all products available on our web site. All products come directly from the manufacturer and carry the full manufacturer’s guarantee.

Our 100% satisfaction guarantee means that we will do what it takes to make sure that you are completely satisfied with your purchase. If applicable, any refunds will be issued to you on behalf of your veterinarian (shipping charges excluded).

If you have any questions, please call us at 866-VETCENTRIC (838-2368) Monday through Friday from 8:30AM to 6:00PM Eastern Standard Time and a VetCentric team member will be happy to assist you.

Learn more about our pet health programs.